Terms of service

These terms apply when a gym ("you") signs up for and uses GymFlow ("the service"). By creating an account you agree to them.

Your account

You are responsible for your account and for the people you give access to. Keep passwords safe and tell us straight away if you think your account has been misused.

Free trial and subscription

• New gyms get a free trial. No payment details are needed for it.
• After the trial, continued use needs a paid plan. Plans are billed monthly in advance through Stripe and renew automatically until cancelled.
• You can change plan or cancel at any time. After cancelling, you keep access until the end of the period already paid. Payments already made are not refunded unless the law requires it.
• If a payment fails, we will retry it. If it keeps failing, access to the dashboard may be paused until payment is made.
• Plans have member limits. If you go over, you'll be asked to move to a larger plan.

Your data

Your gym's data belongs to you. You give us permission to store and process it only to provide the service. You are responsible for having a lawful basis to store your members' data and for telling them how you use it.

Acceptable use

Don't use the service for anything illegal, to send spam, to try to break or overload it, or to access other gyms' data. We may suspend accounts that do.

Availability

We work hard to keep GymFlow running and your data safe, but we can't promise the service will never be interrupted. We may improve or change features over time.

Liability

To the extent the law allows, we are not liable for indirect losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Ending the service

You can stop using GymFlow at any time. We may end or suspend accounts that break these terms. You can ask us for an export of your data before your account is deleted.

Contact

Questions about these terms: hello@gymflow.app.